New Earth Sponsor Help

New Earth

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Klamath Falls OR, US
P: 800-800-1300
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New Earth Sponsor Help   800-800-1300
 


Terms & Conditions for Returns


Terms & Conditions for Returns

  • Check your order carefully. Please notify New Earth within 48 hours of any possible error by calling 800.800.1300.
  • New Earth offers a generous 90-day return policy on most of its nutritional products. BioAgile comes with a 60-day return policy.
  • To receive a refund, unused products, empty bottles or packaging must be returned to New Earth.
  • Any product received by New Earth after the 90-day return period will not be refunded or returned to sender.
  • No refunds will be issued by phone.
  • Because of the commission structure, New Earth has up to 30 days to issue a refund.
  • For same month refunds, the entire order must be returned. We do not issue same month refunds the last 4 business days of the month.
  • Shipping charges are non-refundable.
  • Support material, including the Independent Business Associate Kit, is not refundable or exchangeable. Any such items received by New Earth will not be returned to sender.
  • Refunds are issued to the same credit card used to pay for the order.
  • When a package is returned to the company due to refusal of delivery by the recipient we will deduct the cost of the return shipping from the refund due.
  • Unauthorized refusal of a package may result in the termination of the account.